Shipping
We process and ship orders as quickly as possible — because waiting isn’t fun.
Most orders are produced and shipped within 2–5 business days. Once your order ships, you’ll receive a confirmation email with tracking info so you can keep an eye on it every step of the way.
Shipping times may vary depending on your location, carrier delays, or high-demand releases, but we’ll always do our best to keep things moving and keep you informed.
📦 Please double-check your shipping address before placing your order. We can’t be responsible for packages sent to incorrect or incomplete addresses.
Returns & Exchanges
Because each item is made to order, all sales are final.
That said — if something arrives damaged, misprinted, or not up to standard, we’ve got your back. Just reach out within 7 days of delivery with your order number and a photo of the issue, and we’ll make it right with a replacement or refund.
We do not accept returns or exchanges for:
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Wrong size ordered
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Change of mind
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Normal wear and tear
To avoid sizing issues, please refer to the size guide before ordering.
Need Help?
If you have questions, concerns, or something just doesn’t feel right, contact us at sales@multiplexprojects.com. We’re real people just like you, and we actually read our messages.